Returns within the United States will be accepted within 30 days for all orders excluding Last Chance and Final Sale items. Returns must be postmarked within 30 days of delivery to be eligible for refund or exchange. We will provide you with a return label. A $5 restocking fee is applied to ALL returns. This amount will be deducted from your final refund.

If you are in need of a return/exchange, please email us at hello@shopmzmade.com - we will respond within 24 hours.

Returns postmarked between 31-45 days of delivery are eligible for a 50% credit.

Returns postmarked after 45 days will not be accepted. Return to sender will be at customers expense.

Last chance items are not eligible for return or exchange.

Items must be returned in their original, new condition with tags still attached.

Orders placed outside the United States may be returned or exchanged at the buyers expense. These orders are subject to the same 30 days of delivery terms.

We want you to be happy with your MZ Made purchase, and will accept returns postmarked within 30 days of delivery on items in their original condition. Last chance items are not eligible for return or exchange. 

All returns are subject to a $5 restocking fee.

Returns postmarked after 30 days are eligible for a 50% credit.

Returns postmarked after 45 days will not be accepted. Return to sender will be at buyers expense.

We are unable to accept returns or exchanges purchased through an MZ Made Stockist.

*Last Chance items may not be returned or exchanged.*

**If you'd like to return or exchange an item you purchased from an MZ Made Stockist, please contact that store directly. **

***Gift Cards are not eligible for returns, refunds, or exchanges.***

If you would like to exchange your item please let us know when creating your return label. When you return is received we will issue a credit to be used towards the new item of your choice. Credits do not expire.

If you received an MZ Made item as a gift we will happily accept the item for credit.

Gift returns are subject to the same return policy as purchases.

Gifts are not eligible for pre-paid return labels.

Purchases made with a gift card will be credited to the gift card. Any amount over the gift card balance will be refunded to the payment method used.

Please reach out if you have received a gift you would like to return hello@shopmzmade.com. We will need the last name and zip code of the purchaser to begin a gift return for credit.

You will need your order number and email address.

To start a return, send us an email with your order # and the reason you are returning. We will respond within 24 hours with a pre-paid return label (if within the continental US) hello@shopmzmade.com

Refunds will be issued to your original form of payment. A $5 restocking fee will be deducted from your final refund. Please note, refunds will only be issued if the item is postmarked within 30 days of delivery and is in original, unused condition with tags still attached.

Refunds are for the cost of the product only. Shipping and insurance charges will not be refunded.

Refunds can take 3-5 business days to post to your account. The time between when a refund is issued and the amount arriving in your account is decided by your banking institution.

Returns within the United States will be accepted within 30 days for all orders excluding Last Chance and Final Sale items. Returns must be postmarked within 30 days of delivery to be eligible for refund or exchange. We will provide you with a return label. A $5 restocking fee is applied to ALL returns. This amount will be deducted from your final refund.

If you are in need of a return/exchange, please email us at hello@shopmzmade.com - we will respond within 24 hours.

Returns postmarked between 31-45 days of delivery are eligible for a 50% credit.

Returns postmarked after 45 days will not be accepted. Return to sender will be at customers expense.

Last chance items are not eligible for return or exchange.

Items must be returned in their original, new condition with tags still attached.

Orders placed outside the United States may be returned or exchanged at the buyers expense. These orders are subject to the same 30 days of delivery terms.

We want you to be happy with your MZ Made purchase, and will accept returns postmarked within 30 days of delivery on items in their original condition. Last chance items are not eligible for return or exchange. 

All returns are subject to a $5 restocking fee.

Returns postmarked after 30 days are eligible for a 50% credit.

Returns postmarked after 45 days will not be accepted. Return to sender will be at buyers expense.

We are unable to accept returns or exchanges purchased through an MZ Made Stockist.

*Last Chance items may not be returned or exchanged.*

**If you'd like to return or exchange an item you purchased from an MZ Made Stockist, please contact that store directly. **

***Gift Cards are not eligible for returns, refunds, or exchanges.***

If you would like to exchange your item please let us know when creating your return label. When you return is received we will issue a credit to be used towards the new item of your choice. Credits do not expire.

If you received an MZ item as a gift we will happily accept the item for credit.

Gift returns are subject to the same return policy as purchases.

Gifts are not eligible for pre-paid return labels.

Please reach out if you have received a gift you would like to return info@mzfairtrade.com. We will need the last name and zip code of the purchaser to begin a gift return for credit.

You will need your order number and email address.

To start a return, send us an email with your order # and the reason you are returning. We will respond within 24 hours with a pre-paid return label (if within the continental US) hello@shopmzmade.com

Refunds will be issued to your original form of payment. A $5 restocking fee will be deducted from your final refund. Please note, refunds will only be issued if the item is postmarked within 30 days of delivery and is in original, unused condition with tags still attached.

Refunds are for the cost of the product only. Shipping and insurance charges will not be refunded.

Refunds can take 3-5 business days to post to your account. The time between when a refund is issued and the amount arriving in your account is decided by your banking institution.