Shipping Cost

We offer free shipping on all orders over $100 in the continental U.S. Orders below $100 are charged a $5 flat rate.

Shipping to Hawaii, Alaska and International locales are calculated at checkout.

Shipping Time

We ship Monday through Friday from Northern California.

In stock orders usually ship within 1-2 business days.

Pre-order items will ship within 1-2 business days of their estimated ship date. Your invoice will note your estimated ship date.

Please refer to the chart above for estimated time to delivery.  

Shipping Materials

Each item is wrapped in a 100% recyclable protective bag from EcoEnclose before being packaged in a poly mailer made from 100% recylced plastic from NoIssue. Larger orders ship in 100% post-consumer recycled cardboard boxes. All printed promotional materials are made with 100% recycled paper.

Mixed Orders: Pre-Order + In-Stock

In an effort to reduce our carbon footprint, if your order includes a mix of both in-stock and pre-order items, we will wait to ship it all together on the pre-order ship date. If you need your in-stock items sooner, reach out to us via info@mzfairtrade.com.

Tracking

You can track your order by logging into your account and accessing your "Purchases" under the "My Account" tab. You can also track your shipment from the link within the "Shipping Confirmation" email you receive. If you are having any trouble tracking your order please reach out to us: info@mzfairtrade.com.

Standard Shipping Services

We ship with USPS for most standard shipments. We gladly ship to Post Office Boxes.

Expedited Services

Expedited orders placed before 9 a.m. PST, Monday through Friday will ship the same day. Expedited orders placed after this time will ship the next business day.

Refused or Returned Packages

If you refuse a shipment from MZ Made, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to MZ Made. This amount will be deducted from your merchandise refund. Please email your shipping and handling questions or comments to hello@shopmzmade.com.

Lost or Damaged Packages

Insurance is not included in your purchase. We offer Route Shipping Insurance as an add-on to all orders. This inexpensive service protects you in the event of a lost, stolen or damaged order. You will be offered the option to add Route Shipping Insurance to your order at checkout. If you decline this insurance we cannot guarantee that you will be reimbursed in the unlikely event of a lost, stolen or damaged shipment.

MZ Made is not responsible for any lost or stolen packages, but we will work closely with you and the carrier to try and resolve any situation. We will not offer refund or replacement of items until the carrier approves the claim. If you think your package has been lost or incorrectly marked as delivered please reach out to us at hello@shopmzmade.com. Some standard shipments do not qualify for claims with USPS.

Return Policy

Please visit our Returns + Exchanges page for more information.