FREE standard shipping on all continental U.S. orders over $100
$7 FLAT RATE shipping on all continental U.S. orders under $100
International shipping rates are calculated at checkout.
All expedited options are calculated at checkout.
You can track your order by logging into your account and accessing your "Purchases" under the "My Account" tab. You can also track your shipment from the link within the "Shipping Confirmation" email you receive. If you are having any trouble tracking your order please reach out to us: firstname.lastname@example.org
Standard Shipping Services
We ship with USPS and UPS for most standard shipments. We gladly ship to Post Office Boxes.
Expedited orders placed before 9 a.m. PST, Monday through Friday will ship the same day. Expedited orders placed after this time will ship the next business day.
Cost: All orders to Canada are shipped with USPS. All other international orders ship with DHL. Cost is calculated at checkout. Please email email@example.com for information and rates on international shipping to your country.
Shipping Time: Orders may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.
Duties + Taxes: All duties and taxes are automatically added at checkout.
Refused or Returned Packages
If you refuse a shipment from MZ Made, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to MZ Made. This amount will be deducted from your merchandise refund. Please email your shipping and handling questions or comments to firstname.lastname@example.org
Lost or Damaged Packages
Insurance is not included in your purchase. We offer Navidium Shipping Insurance as an add-on to all orders. This inexpensive service protects you in the event of a lost, stolen or damaged order. You will be offered the option to add Navidium Shipping Insurance to your order at checkout. If you decline this insurance we cannot guarantee that you will be reimbursed in the unlikely event of a lost, stolen or damaged shipment.
MZ Made is not responsible for any lost or stolen packages, but we will work closely with you and the carrier to try and resolve any situation. We will not offer refund or replacement of items until the carrier approves the claim. If you think your package has been lost or incorrectly marked as delivered please reach out to us at email@example.com. Some standard shipments do not qualify for claims with USPS.
Holiday Returns: On orders placed after November 1st 2023, we will accept eligibile returns on orders postmarked up to 30 days after December 25th 2023.
Please visit our Returns + Exchanges page for more detailed information.